OOCL Logistics’ Freight Audit is a comprehensive solution designed to help shippers ensure freight invoicing accuracy, contract compliance, and full transparency throughout the freight payment process. Leveraging advanced AI enabled audit capabilities and OOCL Logistics’ strong IT foundation, the solution validates and reviews shipment billings to ensure customers pay only for the transportation services they have received.
How Freight Audit Works
Freight Audit uses AI driven validation logic to systematically compare shipment billings with preconfigured contract rates, tariffs, and operational data. Each audited item is fully traceable, allowing users to review what has been validated, how the validation was performed, and where discrepancies have been identified.
The solution supports both OOCL Logistics–managed shipments and those handled by external logistics providers, enabling a unified freight audit approach across multiple carriers. Audit rules and verification criteria can be customized based on individual customer contracts, operational requirements, and internal control policies.
Audit scope includes:
- Duplicate invoices
- Weight verification
- Accessorial charges
- Correct application of tariffs, classification and discounts
- Origin and destination accuracy
End-to-end Visibility across the Freight Payment Lifecycle
Freight Audit delivers end-to-end visibility across the freight payment lifecycle—from invoice receipt to audit, discrepancy resolution, and final payment, enhanced by AI supported validation and analysis.
- AI enabled audit logic to validate shipment billings with higher accuracy and consistency
- Customizable audit policies aligned with different contracts and charge items
- Detailed drilldown into unmatched or disputed charges at field level
- Full process visibility covering invoice receipt, audit, resolution, and payment
- Carrier invoicing quality measurement and performance insight
- Invoice image management, data storage, and retrieval
- Support for auditing shipments managed by logistics providers beyond OOCL Logistics
AI based validation and transparent audit workflows
- Full visibility across the freight audit and payment process
- Zero capital investment required
- Reduced costs caused by billing errors and duplicate charges
- Higher accuracy, speed, and consistency compared with manual auditing
- Support for both preaudit and post audit scenarios
