OOCL Logistics is a leading, global logistics service provider operating from a network of more than 140 own offices. We are proud of our independent and neutral approach, allowing us to offer innovative logistics and supply chain services to our customers, both internationally and locally. Our ultimate goal is always to deliver the optimal solution for each customer. 

OOCL Logistics has a job opening for its location in Rotterdam for a 

Customer Service Coördinator 

Rotterdam │ Fulltime│ MBO+/HBO 

As a Customer Service Coordinator at OOCL Logistics in Rotterdam, you are the first point of contact for our customers and play a crucial role in providing excellent logistics services. You are responsible for the complete operational and administrative handling of incoming and outgoing shipments. 

Your profile and responsibilities: 

• You are familiar with and remain interested in various transport methods and the associated documentation and regulations. 
• Actively communicate with customers and promptly adhere to agreed appointments. 
• Act effectively in resolving any challenges related to shipments. 
• Maintain strong relationships with suppliers. 
• Seamlessly collaborate with colleagues, both locally and globally within OOCL Logistics offices. 

Your profile: 

• Demonstrable MBO+ / HBO work and thinking level. 
• You have at least three years of experience in a similar role. 
• You have a strong drive, are focused on customer satisfaction, possess excellent communication skills in both Dutch and English, and are known for your reliability in keeping promises with customers. 

Word jij onze nieuwe collega? 

Excited after reading this job posting? We warmly invite you to send your CV and motivation to [email protected]. 

Who knows, maybe we will meet each other soon at our office in Rotterdam!​​